we offer discounted rates depending on circumstance, please enquire for more information.
Our Counselling Services
All our services are provided with a confidential, client-focused approach to therapy.
This is your journey.
We offer counselling to individuals, adults, and children (16+). The approach we use will depend on your needs and the direction and goals you may have for your therapy sessions.
We have both male and female counsellors so if you have a preference we're able to accommodate. Additionally, there is no extra charge or increase in fee for evening or weekend sessions.
Face-to-Face
Your counselling sessions can take place in our easily accessible, comfortable, Warrington office. We're located near to Birchwood Shopping Centre, and have free parking on site. Whether you need a set amount of sessions or open ended, we're flexible.
Phone Counselling
Your counselling can take place over the phone if this is more flexible for you. Convenient phone sessions that allow you to connect with your counsellor from a private, comfortable space of your choosing.
We offer online counselling for those clients who prefer to see their counsellor but prefer the comfort of their own environment. Video counselling options provide the support you need while maintaining a personal connection.
Online Counselling
Whether you’re dealing with stress, depression, anxiety, relationship difficulties, or other personal challenges such as a bereavement or wanting a better relationship with yourself or those you love - we’re here to help you work through them at your own pace.
We understand that starting (or resuming) counselling can be a huge step, we encourage you to ask questions and reach out to us if you are unsure of anything!
Step by step
Your first session
You're all booked in for your first session, you should have received and completed your therapy agreement!
Your first session: If your session takes place over the phone, you will receive a call at the session time. If you are having video sessions, your call will take place over WhatsApp - your counsellor should have messaged you ahead of time to confirm your details. Alternatively, you will arrive at our Warrington office for in person sessions. There is free parking outside our office and seating at our ground floor reception until your therapist comes to greet you at your appointment time.
Your first session should include your therapist checking you have understood the therapy agreement, including the confidentiality, boundaries and expectations and cancellation policies. This session usually focuses around why you have accessed therapy at this time and your therapy goals going forward.
Booking an introductory call
If you would like to hear the voice of the person who you could be working with, or ask any questions you might have before you commit to sessions - this is a great option!
Free 15 minute intro call: This call is free and is a chat to see if the therapist you have chosen is a good fit for you.
Your therapist may do a wellbeing scale to check where you're at so they can better support you if you decide to work with us. They may ask about your reasons for attending therapy at this time, prior therapy, and go through confidentiality, boundaries and expectations and cost and payments.
If you agree to work together, after your call has ended they will follow up by email with a therapy agreement for you to complete and return before your first session.
Continued sessions
You're happy with your therapist and want to continue working together.
You can decide with your therapist a schedule that works for you. This can depend on your reasons for attending therapy, your finances or your availability.
You may wish to book the same slot each week, alternatively if you want flexible sessions you can book when suits you by getting in touch with your therapist by email or WhatsApp, also you can use our online booking form.
In continued sessions we will work together to dig deeper into your reasons for attending therapy and explore more in depth, looking at your experiences and what comes up for you. This is all taken at your pace in an environment where you feel safe and comfortable.
Our Office
